BOOKING

Can I book a carwash 24/7?

You can book your carwash via the WizWash website at any time. The available time-slots open for carwash appointments are from 09.00 to 19.00, Monday to Saturday except public holidays.

Why should I choose WizWash instead of a traditional carwash?

WizWash is different because we come to you. Unlike a traditional carwash, you don’t need to drive to us – therefore saving you previous time. By choosing WizWash, you’ll also be helping save the environment because our carwashes do not use water. Furthermore, we offer additional services (such as interior cleaning) and we guarantee a good result. When our customers are happy, we are happy!

Can I book a carwash at a specific time?

Yes. The available time-slots open for carwash appointments are from 09.00 to 19.00, Monday to Saturday. Wiz Wash’s team of professionals will come and clean your car on your chosen date & time.

Is it possible to cancel or reschedule a booking?

Yes. You can cancel your booking up to 3 hours in advance. You can find our cancellation policy in our terms and conditions section.

Can I book a carwash via a Mobile App?

Our Development Team is currently working on a WizWash mobile app; this is planned for release shortly. In the meantime, you can book your carwash via the WizWash website.

CARWASH PROCESS

How long do I need to wait until a WizWash cleaner arrives?

Our professional cleaner will arrive at your specified address on the date & time that you’ve booked. However, please note that from time to time, there may be minor delays due to traffic circumstances.

Do I need to provide any equipment for washing?

No, you don’t need to provide any equipment or products. Our professionals are well equipped and will bring our own bio-degradable products. You do not need to worry about anything. Just enjoy the time you have saved!

If the carwash takes longer than expected, will I need to pay more?

No. Our prices for each carwash are fixed. In the event that your car is bigger or dirtier and it takes longer than the average cleaning time, you will not need to pay any extra.

Are there any vehicles you cannot wash?

Our current offering is directed to regular automobiles. Technically, we can wash any car but please contact us for a quotation if you have any special requirements such as motorbikes or caravans.

What special products do you use for car washing?

WizWash is a proud eco-friendly company using only bio-degradable products that do not require water for cleaning. This revolutionary system saves incredible amounts of water every year, meaning clean cars and a clean environment!

Does my car have to be cleaned at home, or can it be cleaned at my office or another location?

WizWash saves you time wherever you are! You are free to choose the location of your car wash. Our goal is to ensure you have more free time to do the things you really love.

I am worried about scratches to my car. What about the safety of my car?

Our patented cleaning process ensures a scratch-free cleaning. Our cleaning professionals are screened, well trained and with clean police records. To provide complete security and peace of mind, all our services are insured through our insurance partner Axa Winterthur.

PRICES AND PACKAGES

Is any pre-payment necessary?

When bookings are made via our website, the total amount is paid in full when you receive your booking confirmation. 

Do you have gift cards?

Absolutely! You can order the carwash you wish to offer and personalize your message.

What forms of payment do you accept?

You can pay for your car wash via paypal or credit card. Please note, we do not accept payment in cash.

Do you have any customer cards or discounts for regular customers?

Absolutely! We offer discounts to regular visitors and loyal customers. If you would like to hear more about these benefits, please subscribe to our email list here.

JOINING THE WIZWASH TEAM

How can I become a member of your professional cleaning team?

Interested in joining the WizWash cleaning team? You’ll enjoy a great working environment with flexible hours that work for you. Simply fill in your details in this application form, attach the required documents and we’ll be in touch.